We want to connect homeowners with companies they can trust.
Any information we receive that indicates a company might not be trustworthy needs to be passed on quickly to our readers.
Building trust with your Home Masters Guide profile is pretty simple. Here are a few things to do and some things to avoid to make sure your profile gets a Home Masters Guide recommendation and has the highest score possible.
Star Score measures the trustworthiness of the hundreds of thousands of contractors on our site. This new Score is calculated out of 100% much like exam scores, and takes into account many variables that we know through experience to be critical when choosing a trustworthy home professional.
The Score each contractor is given is defined by a number of important aspects of a contractors’ performance and changes dynamically, as the contractors’ business evolves. Here’s how it all works:
See for a full overview on the origins of Star Score. This explains in detail how the system works.