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Reviews for Turn-Key Projects

Average customer rating:
9.9 10 (20 reviews)

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S.R. 1 review New-York, ON

Alex at Turnkey was helpful and easy to work with.

Some of the workers made mistakes or missed the more detailed parts of the work during the process and, of course, as with any reno, unforeseen issues did arise. So most of the stars I left out of this review are about initial issues with that workmanship quality, which is semi-outside of his control to a degree. But the good news is that we kept Alex updated on quality issues, he often stopped by to check on it himself, and he worked hard to set things right, bringing in other workers to get everything fixed for us after we had initial issues. He was also extremely patient while we had an unforeseen two-month delay from Home Depot/LG on our appliances. Every time an issue arose, he would explain the issue calmly and in detail, and we appreciated that. Renos are stressful enough, so you need someone like that on your team!

I think the biggest draw we had initially to working with Alex is that he is not only a contractor but he also has a good design eye. He was able to recommend a design and the corresponding materials, and was very good about procuring all of them for us. For example, the flooring wasn't available so he recommended an alternate tile and we love it.

We had done a bathroom reno with another company a few years ago and they gave zero design advice - comparatively it felt like Alex was more invested and interested in the project (both in the design and the execution).

I imagine as a contractor it's hard to find good quality workmanship available at the exact times you need it, so I think with just a little more work there, I would give a near-perfect rating.

1 of 1 people found this review helpful.
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L Rudin
L Rudin 1 review New-York, ON

Alex and his team did a great job on our condo bathroom. We were very pleased with Alex's responsiveness to us and his willingness to understand and realize our design vision. Our project had a lot of customization and was probably difficult... and Alex was very patient. Although there was a miscommunications for the request to install a bidet line, Alex was willing to work with us to resolve the issue. We were also very impressed with the setup and take down; they followed every condo rule and kept the condo neat and clean. Very professional from start to finish.

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Hina 2 reviews New-York, ON

Alex and the team at turn-key are top notch. I needed to rebuild the walls of my 2nd bedroom (in my condo) including installing door well as installing new hardwood floors throughout. Alex was very efficient with his communication even addressing my questions and changes. I highly recommend this company! Extremely professional and met my deadlines and budget. Thank you!

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I. Z.
I. Z. 1 review New-York, ON

Turn-Key projects were extremely professional and I was very happy with the final product. The not only constructed a new bathroom addition to a bedroom, but they offered the best design layout to suit our needs.
The workers were very clean and reliable. We were impressed with the quality of workmanship. I would definitely recommend them for anyone looking for a one-stop shop !

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Company Response

Thank you for your review IZ. Your project really turned out great and i hope you and your family enjoy it for years to come.

Simon from Makham
Simon from Makham 4 reviews New-York, ON

Alex helped us to renovate our condo bathroom. He showed us the design drawing prior to commencement of the project. Although there were complications in installing the shower, the project was completed on time and on budget. Also although there was miscommunication for the request to install a mirror cabinet, Alex was willing to work with us to resolve the issue. Overall we were please with the final product. It was good that Alex has a variety of crews and did the project management so that we didn't have to do all the co-ordinations ourselves. Thank you Alex.

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Alex VK in
Alex VK in 1 review New-York, ON

The team at Turn-Key Projects were very easy to work with. We had candid conversations with Alex and Reudor about what we needed: someone to manage the project for us, and also provide us thoughtful design suggestions, while keeping in mind our need to meet a budget. They presented us with functional and beautiful design schemes, and walked us through them. They also worked with us to incorporate some custom elements that we wanted for our bathroom and kitchen.

Those who worked on the project were respectful and diligent, and
we feel very good about the quality of their work. The space feels entirely different than it was before, and we are incredibly appreciative. It is more modern and sophisticated, and much brighter than I ever remember it before (I have lived in the unit for a decade).

Importantly, there were no issues with our condo board, or the condo office, or condo security. Alex, Reudor and their team respect condo rules re. hours of work, access to elevators and placement of disposal bins, etc.; they communicated incredibly well with those who run our building, making it a much easier process for us.

Communication about the project was important to us, as we are both professionals who travel and often have large blocks of our schedule as unavailable. Alex and Reudor were calm, organized and responsive via email, and made themselves available where needed for in person consultations. Invoicing was also transparent and upfront. Some money was saved on their initial quote for the kitchen, and the only extras were items that we expressly asked for (i.e. outside of scope). Accordingly, separate and apart from the quality of their work product, their business-like approach to completing our project was very appreciated.

To our surprise, the project was completed a few weeks in advance of schedule, and as you can read above, we have no complaints. In fact, we have another project for a separate property that we will be hiring them for.

We are pleased to recommend Turn-Key Projects to anyone.

1 of 1 people found this review helpful.
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Christina S.
Christina S. 1 review New-York, ON

Turn-Key renovated our two condo bathrooms in April 2017. Alex and his team are fantastic, professional and their attention to detail was outstanding. We are so happy with the final results; it's more than we expected. The entire team were so considerate and really went above and beyond to make sure dust was minimized and even cleaned after the project was completed.

Alex stayed true to his original estimate of the project and was so thorough in making sure that everything was exactly what we wanted / envisioned. He kept us up to date throughout the project and his suggestions for tiles, vanities and layouts turned out wonderfully. He has a great eye for design. We're so excited to use him for our kitchen renovation too!

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sarahova in New-York
sarahova in New-York 1 review New-York, ON

Let me start by saying this was our first property and our first renovation. We interviewed around 10 contractors, and Alex of Turn-Key Projects was the solid choice. Not only did he bring forth enthusiasm about the project, he was transparent about the whole process (something I didn’t find with the other contracting companies we interviewed). He would answer my calls, texts, and emails with the upmost clarity, especially humoring me with my “first time” renovator questions. Alex and his crew (shout out to Carlos and Hazael) did an excellent job with our condo. And I don’t just mean quality installations, attention to detail, etc., they had their work cut out for them as our building came with certain logistical issues (e.g. no loading zone for deliveries, a shallow parking garage). Carlos and Hazael are courteous, welcoming, and very proud and willing to talk you through their fine work. One thing that was notable about Alex, Carlos, and Hazael was that whenever a problem was encountered (for us that was DIY plumbing in the walls of our bathroom or a phone line running in the wall we were taking down), they would compliantly fix it, let us know about it, and not trouble us with details and a thousand decisions to make. Another notable thing about Turn-Key projects is the design element and procurement perks. We essentially gave Alex free reign to design our bathroom within a budget. And we could not be happier. His design aesthetic was the “modern chic” we were looking for but unsure of how to achieve. Alex, Carlos, and Hazael care about the entire aesthetic and offered valid opinions and discussions about the design of our apartmnet. All in all, we are ecstatic about the work Turn-Key Projects has done to our condo, and we love coming home.

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Private User
Private User Mississauga, ON

This entry did not meet Home Masters Guide review criteria.

Grace 1 review New-York, ON

I had the full kitchen and full bathroom redone. Extension of kitchen area, built a new waterfall island, new panelled tv wall, removed bathtub to create new walk-in shower with double vanity in bathroom, and replaced existing laminate.

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The reviews on this page are the subjective opinion of the Author and not of Home Masters Guide Inc.

More about Turn-Key Projects

Turn-Key Projects is a unique design build firm that offers its clients predesigned decor palettes and inspired looks to help them quickly visualize and start their renovations. Turn-key then follows up with superior project management of the work. The goal is to keep the process simple and deliver great results. Turn-Key offers project Financing too. Visit our site today

General Contractors and Condominium Renovations
Kitchen, Flooring, Tile, Countertops, Fixtures, Quartz Stone
Design, Build, General Contracting, Flooring Installation, New Kitchens, Tile Work, Painting, Electrical, Plumbing
Caesar Stone, Silverwood, Ikea, Benjamin Moore, Duravit,
Modern, Transitional, Contemporary, Eclectic
Deign-Build, General Contracting, Flooring
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