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Reviews for Act Fast Waterproofing

Average customer rating:
10 10 (48 reviews)

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Home Masters Guide in New-York
Home Masters Guide in New-York 1 review Ajax, ON
10/10

I could not be more thankful to Colm and his team. After the big rains earlier in the year, we had a large amount of flooding. We had a various amount of things that had to fix since our house is from the 1890's. I had tried to contact a few contractors with no luck getting them to come so I ended hiring a fly by night contractor believing he would do what he said. Long story short, after starting every job and not finishing any of them and a month and a half later of excuses I had to hire someone else. Then desperate to get this done properly I came across Act Fast and I am glad I did.

Now very was stressed out since time was running out to get these things done before the rains start up again. Not only did Colm's team get back to me right away, they squeezed me in even working on a Saturday during a long weekend to finish the job in a good time. They took the time to go over what really needed to be done, how it would be done and as well anything I could do myself and how to do it myself to save on my budget. Getting the inside waterproofing system was great for us. I thought they would have to dig outside the house to really fix it but that was not the case. They were very respectful of my place since digging inside and kept everything as clean as they could. I appreciate that at every stage Colm got me to check it to make sure it was to my satisfaction and explained everything they did. They did end up adding a french drain beside the garage outside. I had tried to get the outside regraded properly but the fly by night contractor I hired did not grade the interlock properly so instead of ripping it all up again we were able to just add a french drain to help the flow to the back of the yard instead of going into the garage for a fraction of what it would have cost to have it all done again.

I could not recommend them enough. The job was done exceptionally well to what I can see. Will have the true test over the winter. The team was caring and respectful and worked very hard to make sure it was done right and in a good time as well as showing up on the time they said they would. They answered any questions I had very quickly as well. I have two parts of my basement and was only able to get the side we were having the issue done this year. I will for sure be having Colm and his team back next year to do the other side. Thanks for everything!