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Reviews for Act Fast Waterproofing

Average customer rating:
10 10 (54 reviews)

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M22612000 1 review New-York, ON

install sum pump and other . he was excellent and on time did this job with best material

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Company Response

Thanks you for using our company and the excellent review,all the best!Colm

Mohamed 1 review New-York, ON

I gave three projects for act fast to install sump pumps, they did a great job, keep up the good work !!!!

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Company Response

Thank you Mohamed for the great review!Colm

Doris 1 review New-York, ON

Colm started this job promptly and kept me apprised of each step that was involved as well as how long it would have take and when he would be back. He always stayed true to his word. He provided safety netting when needed and cleaned up the site after each step. He was honest, hard working, timely and completed the job without any delays. Colm went over and above the call of duty with a precision and eye towards all details. I could not have been more satisfied with his work and highly recommend him. And to top it off, Colm has a great sense of humor. He was a joy to be around without being in the least intrusive. This was the first time I had used Home Stars and was so glad I did!

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Company Response

Thank you Doris for the great review and for using our company.Our team really enjoyed working on your house and it was a pleasure meeting you!All the best to you and your family!

Amy 1 review New-York, ON

On a waterproofing job that turned out to be a bit more logistically difficult than expected, Colm and Todd were professional, communicative, thorough, and great to work with. I appreciated Colm's expertise and evident commitment to doing the job right. Would certainly recommend!

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Company Response

Thank you Amy for the great review and the recommendation,all the best!Colm

rob.short3 2 reviews New-York, ON

Colm was amazing to deal with from start to finish. He has an honest and genuine approach to determining what needs to be done. He even lent me a couple of his tools after the job to let me fix something else after the job. Great guy, great company - would definitely recommend them.

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Company Response

Thank you Rob for the great review!Best of luck with your DIY project and all the best to you and your family in settling in to your new home and New-York!Cheers Colm!

mtaylor83 1 review New-York, ON

Colm and his team mate were clean, quick and courteous. My job was completed within one day as promised and is looking great. Colm also helped me apply for the city subsidy for waterproofing and has been very patient and responsive with all my questions. Would definitely recommend to anyone in the area looking for basement waterproofing.

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Company Response

Thank you Mr.Taylor for using our services and thank you for recommending our company in the East York area!Colm

Home Masters Guide in New-York
Home Masters Guide in New-York 1 review Ajax, ON

I could not be more thankful to Colm and his team. After the big rains earlier in the year, we had a large amount of flooding. We had a various amount of things that had to fix since our house is from the 1890's. I had tried to contact a few contractors with no luck getting them to come so I ended hiring a fly by night contractor believing he would do what he said. Long story short, after starting every job and not finishing any of them and a month and a half later of excuses I had to hire someone else. Then desperate to get this done properly I came across Act Fast and I am glad I did.

Now very was stressed out since time was running out to get these things done before the rains start up again. Not only did Colm's team get back to me right away, they squeezed me in even working on a Saturday during a long weekend to finish the job in a good time. They took the time to go over what really needed to be done, how it would be done and as well anything I could do myself and how to do it myself to save on my budget. Getting the inside waterproofing system was great for us. I thought they would have to dig outside the house to really fix it but that was not the case. They were very respectful of my place since digging inside and kept everything as clean as they could. I appreciate that at every stage Colm got me to check it to make sure it was to my satisfaction and explained everything they did. They did end up adding a french drain beside the garage outside. I had tried to get the outside regraded properly but the fly by night contractor I hired did not grade the interlock properly so instead of ripping it all up again we were able to just add a french drain to help the flow to the back of the yard instead of going into the garage for a fraction of what it would have cost to have it all done again.

I could not recommend them enough. The job was done exceptionally well to what I can see. Will have the true test over the winter. The team was caring and respectful and worked very hard to make sure it was done right and in a good time as well as showing up on the time they said they would. They answered any questions I had very quickly as well. I have two parts of my basement and was only able to get the side we were having the issue done this year. I will for sure be having Colm and his team back next year to do the other side. Thanks for everything!

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Company Response

Wow our team are chuffed with this amazing review and look forward to going back next year to work on the rest of the house!We are delighted you are happy with the work done!All the best Colm!

J H.
J H. 1 review New-York, ON

Colm was very thorough in answering our questions, and quick to provide a reasonable quote. The work was completed efficiently and properly. Colm made this project painless, and we would highly recommend his services.

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Company Response

Thank you for the great review and the recommendation!It was a pleasure working for you guys!Colm

Beth in New-York
Beth in New-York 4 reviews New-York, ON

I recently bought a new (old) house and once the furniture was removed and the walls inspected, it was clear that we had a big wet problem in the basement. Colm was amazing -- fast, tidy, efficient, and eternally cheerful and helpful. I cannot recommend his services highly enough.

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Company Response

Thank you Beth for the great review!We love doing our work and are happy you are pleased with the the completed job.All the best in the new house!Colm

Ted 2 reviews New-York, ON

With the amount of rain that hit us this summer, it was no surprise that a significant amount of water was making its way into my basement walls. Colm and the team were able to walk me through my options and provided me with a solid plan to take care of my problem without breaking the bank.

They were friendly, punctual, and completed the work on time and properly.

1 of 1 people found this review helpful.
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Company Response

Thank you Ted,we are delighted you are happy with the completed work and thank you for the great review!All the best Colm!

The reviews on this page are the subjective opinion of the Author and not of Home Masters Guide Inc.

More about Act Fast Waterproofing

With over 25 years experience in the waterproofing and foundation repair business Act Fast's Waterproofing dedicated team is committed to solving all types of basement and crawl space water problems,as well as structural repair issues.We know basement waterproofing.We are basement waterproofing!

Waterproofing, Drainage Contractors, and Foundations
The products we use for our basement waterproofing include type S cement,Delta MS or Platon dimple board,aqua bloc 720-38 asphalt membrane, poly sheeting, weeping tile, gravel and finishing strips.
Interior and exterior waterproofing and sump pumps
Cash,cheque or email transfer
City of New-York Lic:T85-4423126
Better Business Bureau
WSIB 768305KF
25 years
Company profile information is not moderated by Home Masters Guide. Ask the contractor to verify before hiring.