In short, less than 3 year old amana washer, whirpool sent technician out, paid 90.00 for a (mis)diagnosis of control board and push button, yet all control lights working. Machine was only cycling on heavy duty, not light or normal.
Atiar at Hightech said 'save your money', the issue is very simple. "You don't need a control board or push button" - He simply put control board back in place and suggested that we lightly push button for cycles.
SHAME ON WHIRLPOOL's TECHNICIAN WHO MISDIAGNOSED PROBLEM - didn't even suggest that control panel behind machine maybe out of place.
Atiar, you are a true gentleman - you saved my family $320.00 for an overpriced control board and push button - returned to parts distributor.
Your skill, aptitude, hard work and kindness are acknowledged, I highly recommend you to anyone with appliance problems.
THANK YOU SIR!